Shipping & Delivery

Do you ship worldwide & how much does it cost?

Yes — we ship worldwide with FREE Worldwide Shipping and no sales tax. For non-US customers, customs duties vary by country and are outside our control.

Standard Shipping Times

Destination	Estimated Days
United Kingdom	2 – 15 days
Canada	7 – 16 days
Australia	8 – 14 days
Europe	2 – 15 days
Latin America	15 – 30 days
United States	5 – 15 days

Processing Times

Orders take 3–6 business days to process before shipping. We do not ship on weekends.

Where can I find my tracking number?

When your items ship, you will receive an automatic email with a tracking number. If you haven't received one, contact us at support@purrfount.com.

Unexpected Delays

External factors like customs processing and holidays may cause delays. Please contact us if your package is taking too long.